Idea Development

Testing & Feedback

Test early, test often, and listen with open ears. You’ve created a prototype — now it’s time to see how people actually respond to it. Will they get it? Will they want it? Will it work in the way you hoped? The only way to know is to test — and to welcome feedback like a pro.

01

Why Testing Matters

Even the most brilliant ideas have blind spots. Testing helps you:

  • Find out what works (and what doesn’t);

  • Discover what’s confusing, clunky, or missing;

  • Learn how users actually behave — not just what they say;

  • Avoid spending weeks building the wrong thing.

“You’re not launching. You’re learning.”

02

What to Test

You don’t need to test everything — just the most critical assumptions.

Ask:

  • Do people understand my solution?

  • Can they use it easily?

  • Does it solve the problem I think it does?

  • What surprises them (in a good or bad way)?

03

How to Get Feedback

Use this 3-Question Feedback Test:

Grab a notebook or open a new doc and do this:

  • What stood out to you?
    (Find out what’s memorable, useful, or confusing.)

  • What would you change or improve?
    (Uncover friction points or gaps.)

  • Would you use this or recommend it? Why or why not?
    (Get a sense of real-world appeal.)

Bonus: Ask users to think out loud as they interact with your prototype — this reveals gold.
04

Activity: Run a Quick Test

  • Share your prototype with at least 3 people who match your target user.

  • Ask them the 3 feedback questions above.

  • Record key quotes and observations.

  • Reflect with your team: What should we change based on what we heard?

Test in person or over video call — whatever helps you see their reactions.

05

Make Sense of What You Heard

After testing, take 15–20 minutes to debrief as a team:

Feedback theme
What you heard
What you’ll do about it
Confusing parts
“I wasn’t sure where to click.”
Redesign the layout
Redesign the layout
“Can I save my progress?”
Add a save button (later)
Emotional response
“Omg, this is so helpful!”
Keep it simple, don’t overbuild

Patterns matter more than one-off comments.

06

Real Talk

  • Not all feedback is equal — listen to your target user first;

  • Don’t get defensive. Stay curious;

  • Testing is ongoing. You’ll test again after every improvement;

  • The goal isn’t to prove your idea — it’s to improve your idea.

07

Key Takeaways

Testing is a learning opportunity, not a final exam
Focus on clarity, usability, and whether it truly solves the problem
Ask smart questions, not just “Do you like it?”
Take what you learn and use it to improve your solution before pitching